alyce for customer marketing & success teams
Winning customers is never a one-and-done
Gifting from onboarding through advocacy is an easy and scalable way to stay top of mind.
Alyce customers see 69% average gift accepted rate across customer celebration, adoption, renewal, and expansion campaigns.
Ensure onboarding leads to adoption
These early interactions with new customers and users can make or break usage, results, and ultimately renewals and expansion.
Gifting is a great way to motivate engagement and success.
Always be adding value
Only talking to your customers when something goes wrong or they need support is a recipe for disaster.
The best CS teams know that being proactive and adding value every day is what cements a relationship.
Expanding a deal, hitting important usage milestones, celebrating a win; these are the times when a gift with a personal video takes you from a vendor to a friend.
Need to get your customer-facing team building lasting connections ... quickly?
Check out our Customer Gifting QuickStart.
Includes ready-to-go templates, campaigns, and custom gifting marketplaces for all your customer gifting moments.
Increase customer value
Being personal is an approach that helps you create and develop relationships for the long haul. We all know it’s easier to keep and expand current customers than it is to go find new ones.
So reward your clients when they expand or renew their subscriptions. Incent their advocacy efforts like reference calls, referrals, success stories, and social media interactions.
Showing that you're invested in them personally will make them feel good about investing in you.
And be sure to check out our Alyce for Influitive integration to create more advocates for your business!
Tara B. 
Mary M.